Privacy Policy

Traboda CyberLabs Private Limited (“Traboda”, “we”, “our”, “us”) operates traboda.com and the Traboda Arena (“Platform”).
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit or use our Platform.

By accessing or using our Platform, you agree to this Privacy Policy and our Terms of Service.

Information We Collect

We may collect the following types of information:

a. Personal Information (PII)

Collected when you create an account or voluntarily provide details:

  • Full name

  • Email address

  • Country

  • Optional profile details: avatar, city/state, gender, bio, education, work info, external profile links

b. Automatically Collected Data

Collected when you visit or use the Platform:

  • IP address

  • Browser type and version

  • Device type and OS

  • Pages visited, timestamps, duration

  • Usage logs, challenge attempts, lab activity

  • Diagnostic and analytics data

c. Third-Party Data

We may receive limited information (e.g., name, email) from third-party login or service providers, as allowed by their privacy policies.

d. Payment Information

Payments are processed securely by Razorpay.
We do not store credit card or banking details.
Transactions are processed under PCI-DSS standards.

How We Use Your Information

We use collected data to:

  • Provide, operate, and improve our Platform

  • Deliver labs, challenges, assessments, and reports

  • Support account creation and authentication

  • Monitor usage and ensure platform security

  • Detect abuse, fraud, or malicious activity

  • Communicate updates, service changes, and notices

  • Send optional marketing communications (you can unsubscribe)

  • Comply with legal and contractual obligations

We do not sell your Personal Data.

Email Communication

a. Promotional Emails

We may send newsletters, updates, or offers.
You can unsubscribe anytime.

b. Mandatory Notifications

We send essential emails related to:

  • Security alerts

  • Password resets

  • Account activity

  • Policy changes

  • Contest updates

  • Platform usage notifications

You cannot opt out of these while using the Platform.

Sharing & Disclosure of Data

We may share your data with:

a. Service Providers

Trusted partners who assist with:

  • Hosting and cloud storage (AWS, GCP)

  • Payment processing (Razorpay)

  • Analytics (Google Analytics)

  • Communication tools

They can only use your data as required to provide their service.

b. Legal Requirements

We may disclose data:

  • To comply with applicable law

  • To respond to court orders or government requests

  • To protect rights, safety, or prevent fraud

c. Business Transactions

If Traboda undergoes a merger, acquisition, or asset sale, your data may be transferred with notice.

d. Internal Use

With subsidiaries or affiliates for operational purposes.

We never disclose Personal Data without a valid legal reason.

Data Retention

We retain data as follows:

  • Personal Data: retained while your account is active

  • Deleted accounts: PII removed permanently, except where legally required

  • Banned/inactive accounts: retained for up to 2 years

  • Usage/Activity logs: may be retained indefinitely in anonymized form

We do not keep old versions of edited profile information.

Data Storage & International Transfer

Your data is stored on secure servers located in AWS/GCP Mumbai, India.
Some processing may occur in other regions through authorized service providers.

By using the Platform, you consent to the transfer of your information across borders where required.

Data Security

We take appropriate technical and organizational measures to protect your data, including:

  • Encryption

  • Access controls

  • Secure hosting

  • Regular security reviews

However, no system is 100% secure, and we cannot guarantee absolute protection.

Data shared publicly (forums, comments, profiles) is visible to other users.

Do Not Sell My Personal Data

Traboda does not sell your Personal Data.

Where required by law (e.g., US state laws), you may request restriction of transfers to third-party processors.

Do Not Track Signals

Traboda does not track users across external websites, and does not respond differently to DNT signals.

Links to Third-Party Sites

Our Platform may contain links to external websites.
We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this policy periodically.
Changes become effective once posted on this page.
For significant changes, we will provide notice via email or an in-platform message.

Contact Us

For questions, requests, or data concerns:
info@traboda.com